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COVID-19 Updates

Kawayan Holiday Resort Cares

Your health is our top priority

Kawayan Holiday Resort follows the events around Covid-19 very closely. We follow the guidelines of the World Health Organization (WHO) and the Philippine health authorities. Certainly, the uncertainty when it comes to travel is great. At the same time, Kawayan Holiday Resort would like to assure you that we are doing everything we can to ensure the well-being and safety of our guests and, last but not least, the staff.

Welcome of our guests

For the time being, you will not be able to visit the island of Siquijor. That’s why the Kawayan Holiday Resort, although we are ready and even in accordance with local requirements, unfortunately can’t have any guests at the moment. As soon as the situation changes, Kawayan Holiday Resort will inform you here immediately.
We are already there for you when it comes to new bookings. Should you already know when you will next visit us? Then book now directly in our booking system. This means that you now benefit from 50% on villas (new bookings only).
Data from November 1st 2020 are expected to be again possible.

Requests
To make sure that everything works with your booking, please contact us via e-mail if you have any questions. We thank our guests for their trust in Kawayan Holiday Resort in this unprecedented situation.

Updated: September 11, 2020

Our commitment to health

The Kawayan Holiday Resort cares! We work tirelessly to ensure your well-being and comfort. While you spend your holiday at Kawayan Holiday Resort, a highly motivated and dedicated team creates a trustworthy and nurturing environment for you. Here are our safety standards and precautions in our hotel.

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VILLAS

All villas are cleaned and disinfected twice a day. A large-scale cleaning is carried out in case of guest changes. On the one hand this is the normal morning service, on the other hand the turn-down service in the evening.

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RESTAURANT

The distance rules are given at the resort at any time. In the spacious restaurant, there is a distance of up to two meters between the tables – with normally a maximum of two guests per table.

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LAUNDRY

Our laundry processes bed linen, bath towels, etc. with the utmost care. Everything is washed hot with a safe 95 degrees. Selected detergents and softeners meet high standard of disinfection for hotels.

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TOILETS

All toilets are designed for non-contact use. Not only disinfection and soap dispensers, but also taps are equipped with infrared sensors. The toilets are cleaned after each toilet run.

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Postpone without fees

Due to the current COVID-19 situation, bookings made until March 16th 2020 can be postponed until the end of December 2021 without any fees. Bookings from March 16th 2020 onwards are subject to special rules. These can also be moved or cancelled free of charge until the maximum end of December 2021. Cancellation of a booking must be made at least 48 hours prior to the arrival date.
For all other reservations, our usual cancellation policy still applies. The general terms and conditions apply, which you can read here. If you need our help please contact us. For assistance with booking changes, please contact your sales contact directly. If you have booked directly, we will make personal adjustments to your reservation. We would also like to encourage you to postpone your booking instead of cancelling if possible.

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