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COVID-19 Updates

Kawayan Holiday Resort Cares

Your health is our top priority

Kawayan Holiday Resort follows the events around Covid-19 very closely. We follow the guidelines of the World Health Organization (WHO) and the Philippine health authorities. Certainly, the uncertainty when it comes to travel is great. At the same time, Kawayan Holiday Resort would like to assure you that we are doing everything we can to ensure the well-being and safety of our guests and, last but not least, the staff.

Welcome of our guests

Please do not contact the resort. We do not receive updates from Tourism Office Siquijor.
At this time, however, we recommend that you inform yourself about the requirements before your scheduled arrival. For reliable and up-to-date information, please contact the Department of Tourism – Regional Office 7. (032) 254 2811
As soon as we have reliable information about the requirements, timetables of ferries as well as boats, etc., we will inform you immediately here.

Updated: April 08th, 2021

Our commitment to health

The Kawayan Holiday Resort cares! We work tirelessly to ensure your well-being and comfort. While you spend your holiday at Kawayan Holiday Resort, a highly motivated and dedicated team creates a trustworthy and nurturing environment for you. Here are our safety standards and precautions in our hotel.

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VILLAS

All villas are cleaned and disinfected twice a day. A large-scale cleaning is carried out in case of guest changes. On the one hand this is the normal morning service, on the other hand the turn-down service in the evening.

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RESTAURANT

The distance rules are given at the resort at any time. In the spacious restaurant, there is a distance of up to two meters between the tables – with normally a maximum of two guests per table.

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LAUNDRY

Our laundry processes bed linen, bath towels, etc. with the utmost care. Everything is washed hot with a safe 95 degrees. Selected detergents and softeners meet high standard of disinfection for hotels.

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TOILETS

All toilets are designed for non-contact use. Not only disinfection and soap dispensers, but also taps are equipped with infrared sensors. The toilets are cleaned after each toilet run.

We waive cancellation policy

If your arrival is not possible due to the COVID-19 measures of the state government, we would prefer to allow you an uncomplicated and free transfer to another date you requested of your booking.
If a postponement is completely out of the question for you, we can leave the amount paid for your booking in your personal account or refund.
For cancellations that are not based on COVID-19 measures, our usual cancellation policy in accordance with our Terms and Conditions applies

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Employees are also checked


The highest level of hygiene also applies to our staff. Wearing masks is now just as much a part of everyday life as measuring the daily fever before taking up service. Colleagues who do not feel comfortable are receiving medical care and have to stay at home.

Web Check-In/Out


Shorten the time you need to spend in the lobby. Check-in is now done on our website via your mobile phone, tablet or computer.
We have temporarily integrated the Health and Safety Declaration (Covid-19) into the web check-in.
Fever is automatically measured on your arrival. An automatic measuring station can be found at the reception.
CheckOut also works via our website. One day before departure you will receive an automatically generated email with your invoice. You can then also pay for them online.

Enjoyment despite restrictions


The distance rules are given at the resort at any time. In the spacious restaurant, we have been offering up to three metres of space between the large tables for years – with normally a maximum of two guests per table. Only every second place is occupied at the bar and pool bar. The tables, chairs, bar, etc. are cleaned and disinfected after each guest before being released.

Nothing should be neglected


Our leisure activities can continue to be used with restrictions. Our spa services are not offered to our guests until further notice to avoid physical contact.

Underwater world - it's never been more beautiful


Our diving operation is still offered with few restrictions. We pay attention to distance rules in the dive center but also on the ship before and after diving or snorkeling.

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